Welcome to our website. We primarily sell physical products such as wine glasses, tea cups, coffee cups, and cup accessories. By accessing or browsing this website or purchasing products, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions. If you do not agree to these terms, please discontinue use of this website.
- Products and Services
We are dedicated to providing wine glasses, tea cups, coffee cups, and related cup accessories. Product pages on the website display product names, images, dimensions, materials, colors, and other relevant information as accurately as possible. Due to factors such as display devices, lighting conditions, and production batches, there may be reasonable variations in color or detail between the actual product and the images shown on the website.
- One-Time Purchases and Billing
The wine glasses, tea cups, coffee cups, and accessories sold on this website are one-time purchase items. Unless explicitly stated otherwise on the product page, we do not offer automatic renewals, recurring charges, or subscription-based purchasing services.
Once you submit an order and complete payment, a charge is incurred only for that specific order. We will not initiate subsequent recurring charges to your payment method without your express authorization. To purchase products again, you must submit a new order and complete the corresponding payment.
The product price, applicable taxes, shipping fees, and total order amount will be displayed on the checkout page prior to payment. Once the order is submitted and payment is completed, we will process the order based on the provided information.
- Payment Methods
This website may support Visa, Mastercard, American Express, Apple Pay, Google Pay, and other available digital wallets or payment methods. The specific payment methods available are those displayed on the checkout page at the time of purchase.
Online payments may be facilitated by third-party payment processors such as Stripe. Payment information is handled in accordance with the security standards of the respective payment service providers.
- Order Confirmation
After you submit an order, we may send you an order confirmation via email. An order confirmation does not necessarily constitute final acceptance of the order; in the event of inventory issues, system errors, pricing errors, payment irregularities, or other reasonable causes, we may contact you to further verify or cancel the order.
- Product Prices
Product prices on the website are subject to change based on inventory levels, product adjustments, promotional activities, or operational requirements. Price changes will not affect orders that have already been successfully confirmed and paid for, unless otherwise required by applicable law.
In the event of obvious pricing or information errors on the website, we will contact the customer to resolve the issue within the limits permitted by applicable law.
- Delivery
We will arrange for the shipment of goods in accordance with the delivery policy published on the website and the order details. Delivery times may be affected by the delivery location, logistics service providers, weather conditions, holidays, peak shipping periods, and other factors beyond our control.
Customers must ensure that the recipient’s name, address, contact number, and other delivery information provided are accurate and complete. Delivery delays or returns resulting from incorrect or incomplete information provided by the customer may require rescheduling of delivery based on the specific circumstances.
- Returns and Refunds
If the products meet the requirements of the website’s refund policy and applicable consumer protection laws, customers may submit a request for a return or refund within the specified timeframe. Returned items must generally be in a reasonable condition and be packaged and shipped back in accordance with the return policy requirements.
Once a refund request is approved, we will process the refund using the original payment method. The actual time it takes for funds to be credited to your account may vary depending on the processing speed of the bank, credit card issuer, or third-party payment service provider.
- Product Use
Customers should use products in accordance with their specific instructions for use. Products such as wine glasses, tea cups, coffee cups, and decorative drinkware should be used appropriately based on their material and intended design. Items made of glass or other fragile materials must be handled with care during use, cleaning, and storage.
- Intellectual Property
Unless otherwise stated, the intellectual property rights regarding the text, product descriptions, page designs, graphics, logos, and other content on this website belong to the website operator or the rightful owners. Unauthorized copying, modification, dissemination, sale, or commercial use of such content is prohibited.
- Website Use
Users must not use this website to engage in illegal activities, interfere with the website’s normal operation, attempt unauthorized access to the system, or commit other acts that infringe upon the rights and interests of the website or other users.
- Limitation of Liability
We make reasonable efforts to ensure the accuracy of website information and the stability of our services; however, regarding service interruptions or delays caused by network failures, third-party payment systems, logistics services, natural disasters, or other factors beyond our reasonable control, we will bear liability only to the extent permitted by applicable law. Nothing in these Terms limits any mandatory statutory rights to which consumers are entitled under applicable law.
- Updates to Terms
We may modify these Terms based on business operations, product changes, or applicable laws and regulations. Updated Terms will be posted on this website and will take effect from the date of posting. Customers are advised to review the latest version before making a purchase.
- Contact Us
If you have any questions regarding these Terms, orders, payments, returns, refunds, or other purchase-related matters, please contact us via the customer service email address or contact details published on the website. We will handle your requests promptly in accordance with applicable law and the relevant policies of this website.